Return and Refund Policy

At Virox Hair, customer satisfaction is our priority.

Returns

We accept returns within 7 days of delivery if the product is damaged, defective, or incorrect.

To be eligible for a return:

• The item must be unused and in its original packaging.

• Proof of purchase or order confirmation is required.

Non-Returnable Items

For hygiene and safety reasons, used hair products cannot be returned or exchanged.

Refunds

Once we receive and inspect the returned item, we will notify you about the approval of your refund.

If approved, your refund will be processed within a few business days.

Exchanges

We only replace items if they are defective, damaged, or if you received the wrong product.

Contact Us

For return or refund requests, contact us at:

Email: viroxhair@gmail.com
Phone: 03057452686
Website: www.viroxhair.com

Thank you for shopping with Virox Hair!